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Online Giving
Q&A
Q. What payment method options can I
use?
The
FCC Online Giving program is set up to
accept direct payments from your checking
account, or there is the charge card option
whereby you may use your debit card.
Q. Can I give one time to try out the
system?
Yes.
Fill out the required information and submit
your payment. You have the options to
1) received scheduled reminders for giving;
2) set up automated giving; or 3) choose
"neither" for contributor-initiated
transactions.
Q. Can I designate my giving?
Yes.
You can give to the General Fund, the
Building Fund, or the "Finish Strong" fund.
You can give to more than one fund per
transaction.
Q. Will I receive a record of my
online giving?
Yes.
You will receive a receipt of your
transaction shortly after you hit the
"Submit" button on the transaction page.
You will also receive your yearly
contribution report at the beginning of the
new calendar year. You can also
request a contributions report at any time
by contacting Joy Boren, Treasurer, at
jborenfcc@aol.com or call 726-5616.
Q. How do I set up or change my
User Profile?
To
set up your profile, select "Create a
Profile" on the transaction page. To
edit your profile, select the "Edit Profile"
button at the top of your personal account
page after you log in.
Q. Is there someone who can help me
get started?
Yes.
For technical support, contact Carole
Trautman at
ctraufcc@aol.com or call 726-5616.
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